Customer Testimonials

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DealerRater Jan 15, 2021

Had a wonderful experience with Alice Dennis and Spitzer Amherst. would recommend them to my friends and family. Thank you to everyone .Thank you , Virginia

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DealerRater Jan 15, 2021

Alice Dennis was very friendly and knowledgeable. We will certainly be recommending friends and family to her and the whole Spitzer Amherst Dealership. We will also purchase our future trucks there too.

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DealerRater Jan 14, 2021

Angelo was very helpful with me purchasing my 2018 chevy Traverse. He was very knowledgeable about the different vehicles. I would recommend Spitzer dealership in Amherst, Oh.

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DealerRater Jan 7, 2021

Excellent customer service. I came in for an oil change and brake inspection and they thoroughly went through the vehicle. Brakes are fine and don’t squeak anymore. Always enjoy coming in to visit with Chris my salesman. Super pleasant!

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DealerRater Jan 5, 2021

Our salesman, Jacob Solanics, was very patient with my wife and me during the selection process. He showed us various cars until we were satisfied

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DealerRater Dec 15, 2020

Chase Raymond is a very attentive sales person. He took very good care of my wife and myself. The used car we purchased was gone over with a fine toothed comb by their service department. I look forward to working with them again in the future.

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DealerRater Dec 12, 2020

Angelo was a really good salesman. Not pushy and very knowledgeable. The financing part went really good and was very informative. We went over the car many times just to answer questions. It was a very nice buying experience. very nice dealership and very professional.

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DealerRater Dec 10, 2020

Working with Spitzer of Amherst was a wonderful experience. I purchased a pre-owned Ram truck, and Chase made the process so simple. I was purchasing from out of state, and he was attentive, thorough and responsive to my questions/concerns in timely manner. The entire staff at Spitzer of Amherst was welcoming and a real pleasure to to do business with. I absolutely recommend Spitzer of Amherst, to any new/pre-owned vehicle shoppers out there.

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DealerRater Dec 4, 2020

Everyone is very friendly and helpful better than the other dealer that we had was to screwed up would not listen to you about anything

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DealerRater Dec 3, 2020

Awesome experience. Alice Dennis took care of me from start to finish. My sister bought a car off her and recommended I let her take care of me. She was down to earth and very friendly. And i got the vehicle I wanted. You all are awesome people! Thank you so much!

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DealerRater Dec 2, 2020

I had a terrific experience at Spitzer Chevy Amherst service department! Nancy was so informative as she scheduled my appointment making it easy and a time I could stop in. The service writer Patty was very through in explaining what was included with my visit. Rhonda, another service writer, was able to give me advice on possible trouble spots down the road and help take steps to make a follow up appointment through Patty. On my way out the Service Manager John check on my satisfaction with my appointment. I we’ll definitely be back and recommend to my friends.

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DealerRater Nov 3, 2020

Very good experience. Staff was very professional, friendly and easy to deal with. Staff was also very accommodating and willing to help. There is that 25 words? Thanks

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DealerRater Oct 21, 2020

Really nice people, work very hard to meet your needs, made me feel completely comfortable & would recommend you see Alice Dennis she's down to earth & friendly!

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DealerRater Sep 28, 2020

Thank you so much Chris Parcell you were awesome and I enjoy my new truck! The paperwork was painless and easier than I thought it would be.

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DealerRater Sep 28, 2020

Jessica Stewart was a pleasure to work with, there were things I was not pleased with (detailing and actual time spent there), but she made things right. Overall it was very good.

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DealerRater Oct 31, 2018

He was a great salesman very helpful and very nice my car got totaled and he made the process very easy and smooth thanks again Zach

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DealerRater Oct 31, 2018

This was my 3rd vehicle purchased at this Spitzer location. Friendly staff. Decent prices. They got to be doing something right for me to keep coming back.

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DealerRater Oct 29, 2018

The process of getting a new car here was super easy and fast. I was approved quickly and they let me take the car home the same night. Kelsey & Tom were very friendly and helpful, making the process enjoyable. The only thing I didn’t like was that the gas tank was not filled up upon leaving the lot like my previous experiences. I was told they only fill up brand new vehicles. Other than that I would definitely recommend shopping at Spitzer Chevrolet in Amherst.

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DealerRater Oct 28, 2018

If you are looking for a reliable car and service that makes you feel at home this is the place is your place, Zachary Phelps was an extremely helpful dealer, got me the car I wanted with no problems definitely recommended.

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DealerRater Oct 28, 2018

They provided fast and friendly service, very personable, and helpful. The car was in great shape with a reasonable price. Thank you for the help.

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DealerRater Oct 25, 2018

I am really happy wiht the service and dedication Chris Parnell gave us, how he help us to get the car that we wanted and at the price we wanted he also was able to get the payments we can afford to pay thanks again Chris. Great dealer great prices.

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DealerRater Oct 25, 2018

Chris is an outstanding salesman. He went over and above what any sales person has ever done. He was friendly, thorough, and did everything to make the equinox a great deal. He was not pushy like some are. He was upfront, neat, clean, and very professional. If you need a new car Chris is the man you want.

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DealerRater Oct 24, 2018

Our salesperson was very nice and helpful and answered all of our questions. We felt very much at ease. It was a very comfortable experience.

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DealerRater Oct 20, 2018

This was my first time buying a car and I was a nervous wreck!! They made me feel so comfortable and wanted and appreciated. Definitely the best first experience buying a car. I highly will recommend anyone to at least try there first before any other places. Everyone is extremely friendly and outgoing. They made me feel welcomed there. And Alice is just a wonderful full of energy type of person!!! I will definitely be a lifetime customer.

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DealerRater Oct 18, 2018

Alice was wonderful. She knew what she was talking about and able to answer all of my questions. She also was very attentive to my needs and gave me her undivided attention, which was very important to me. In the end she was able to close the deal. Great person whom I highly recommend if you are looking for excellent service.

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DealerRater Oct 18, 2018

Chris Parsell and Zach Phelps teamed up to show me this car and get me on the road. They were very helpful and professional and I would highly recommend both gentleman for your next purchase.

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DealerRater Oct 18, 2018

SHES AMAZING HIGHLY RECOMMEND HER! HAD A AMAZING EXPERIENCE LOOMING FOR A CAR! FOUND THE PERFECT ONE! THANKS ALL TO NANCY THANKS THANKS THANKS!! THANKS!

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DealerRater Oct 17, 2018

We always have a great expereince with Spitzers! Steve Donat and Zach Phelps went above and beyond to make sure we got what we wanted in our recent buy. Totally recommend Spitzers!

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DealerRater Oct 16, 2018

We went in knowing we wanted a third row car but not knowing what we wanted. Scott put in the work to find us the perfect car from another dealership and worked around our crazy schedules. We could not have had a better experience and walked out with a better car!

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DealerRater Oct 16, 2018

We have done quite an extensive search for a vehicle over the last three weeks after one of our vehicles died unexpectedly. We were connected to Spitzer Chevy in Amherst through Costco. We quickly found a great vehicle and met with Zachary Phelps and Kelsey Mayne. We felt at ease right away and appreciated their kind service. Driving home tonight with our new vehicle!

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DealerRater Oct 16, 2018

Spitzer Amherst consistently delivers above and beyond what we would expect from a dealership. We have leased and bought from them before and have had a wonderful experience each time. The sales team walks you through the leasing and purchase process, making sure you feel comfortable and have all your questions answered. I would definitely recommend them to everyone! Excellent customer service!

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DealerRater Oct 13, 2018

My experience at the dealership with Alice was nothing less then extraordinary. She stayed true to her word with my wife and I traveling over two hours to buy a truck. Would highly recommend not only her but the dealership.

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DealerRater Oct 12, 2018

Zach Phelps was so helpful and easy to work with! He answered all our questions and helped us get the deal we were looking for. It was a low stress, friendly experience for us!

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DealerRater Oct 12, 2018

Scott was very good to me. He and the management staff helped so much. I will always shop Spitzer. So happy with my new car.

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DealerRater Oct 10, 2018

Thank you so much Chris Parsall for helping us to find the exact car Dave was looking for! It was great having everything done in advance and spending a little less than 2 hours at the dealership!!!! See you in a few years!

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DealerRater Oct 9, 2018

They worked with us well and we got a really good car for a good deal with no problems. They have excellent service and they're friendly people.

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DealerRater Oct 9, 2018

I would definitely recommend this Dealership, starting with the salesman to the finance it was a great deal. Especially want to thank Chris Parsell for handling everything.

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DealerRater Oct 8, 2018

Got me the car I wanted. Good price. Stick shift from Detroit, Michigan, Chevy Spark, fair trade, 20% off, buy American, MAGA, timely, efficient, fair

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DealerRater Oct 6, 2018

Nancy is very personable and easy to work with. Nancy did a great job listening to us. We would work with her again. Thank you!

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DealerRater Oct 6, 2018

My salesman, Jim/Coach, and my service advisor, Paul, are always there when I need them to answer questions, make recommendations, or remind me of upcoming service appointments. I recommend Spitzer Chevy to all my friends and family because of them!

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DealerRater Oct 5, 2018

Thank you Zach P and Steve D for the great experience. You both were very helpful with my situation. This is an amazing dealership with even greater people. They were honest and it’s hard to come across that sometimes. I will definitely do business with them again. Everyone in the staff that I met that day was amazingly helpful and showed quality customer service. I’m happy I stopped in.

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DealerRater Oct 5, 2018

Chris was a very good salesman!! Never once did I feel pressured to buy and he was very open and honest with everything! The whole staff was great ! Thanks

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DealerRater Oct 4, 2018

I was over the miles on my current lease at the time, Steve and Zach took care of finding a new truck with the same payment....

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DealerRater Oct 4, 2018

Steve gave me what I wanted for my trade. Zach was a no pressure sales man. My buying process could not have been any easier.

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DealerRater Oct 3, 2018

This is now my second car from them and I absolutely love it here! I had been recommended to other places but have always come back here! Nancy and Tom were very kind and helped me get everything I needed! Thanks for everything! Everyone should come here to get a car!

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DealerRater Oct 1, 2018

Very patient. Answered all my questions. Very professional and not over bearing. Loved her experience! They worked with my limited finances and got me in the car that I wanted. I highly recommend them.

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DealerRater Sep 30, 2018

I have been searching for a used Tahoe for several months. I found this one on Auto Trader @ Spitzer Amherst. Chris and Mel pulled the deal together. Thanks

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DealerRater Sep 29, 2018

We have purchased not one but TWO cars from Spitzer in Amherst this year! Both purchasing experiences were seamless and hassle free! I will continue to come back again and again when we need cars for our family! Thank you Amie Zarrelli and Steve Donat for helping us find the perfect vehicles for our family! You always go above and beyond to meet our needs!

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DealerRater Sep 28, 2018

Scott jones helped me get the car of my dreams! I got a better deal than I originally was looking for with a nicer car, can’t beat that deal! #shopscottjones #scottapproved

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DealerRater Sep 27, 2018

My whole family gets all there cars from Spitzer Chevrolet Amherst and it’s always a great experience! I would highly recommend this dealership to anyone!

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DealerRater Sep 26, 2018

During my car search I stumbled upon Spitzer Chevrolet Amhearst! The staff there were friendly, humorous and informative! Especially Christopher Parsell. He talked with me like he had known me all my life. He answered any questions I had! I merely just happened upon the place just "looking" and wound up driving home in my new car! I will be recommending this dealership to any friends and family!

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DealerRater Sep 26, 2018

I purchased my new car from Gayle. She’s the best! She goes above and beyond to help you. Tom also helped with the finances. Everyone at this dealership is kind and courteous.

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DealerRater Sep 26, 2018

Fast knowledgable service, friendly service from the time I walked in the door to driving truck off lot!would reccomend to others looking for new vehicle

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DealerRater Sep 25, 2018

Customer service was excellent. Kelsey did a fantastic job meeting my needs, and she got me in the car that I really wanted with a great price. My husband and I have been loyal customers so since 1998.

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DealerRater Sep 12, 2018

Amie was very friendly and made buying my new car so easy! We were in and out within 2 hours. They were able to get the car I was looking for delivered and detailed overnight! I would highly recommend this Spitzer dealership!

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DealerRater Sep 9, 2018

Salesman and finance mgr were very friendly and knowlegable. We felt very comfortable and not rushed into a purchase of a vehicle. We will recommend this dealership and salesman to others.

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DealerRater Sep 9, 2018

Friendly staff. No pressure sales. Nancy Fisk was awesome! Sales process was far better than other experiences at other dealerships. Would definitely recommend to others to buy from Spitzer and Nancy.

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DealerRater Sep 6, 2018

Nancy is a amazing great sales person very helpful Spitzer was very fast and very understanding I do recommend to everybody great place to buy a car

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DealerRater Sep 5, 2018

It was an amazing experience I was pretty nervous buying my first car and Chris made it easy he was great!! I definitely recommend him!

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DealerRater Sep 5, 2018

Chris went above and beyond the call of duty!! This was the second truck he got in as the first didn't have heated seats. No new vehicle in this day and age should be made w/o heated seats so that was not his fault that I assumed such an idea. This truck is amazing!! He delivered on everything I asked for and I'm grateful for his hard work!!! He is dedicated to his employer, that's for certain! The only negative thing I'd have to comment on is that when I went in to look at ...

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DealerRater Sep 3, 2018

Amie was very helpful, honest. Quick and great at explaining process. Did everything she could to help get us in a safe reliable affordable car.

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DealerRater Sep 3, 2018

Very good experience, staff is courteous and helpful. No pushing or pestering, very relaxed atmosphere. Good selection of vehicles, and if they don't have what you are looking for, they will find it.

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DealerRater Sep 2, 2018

Amie went above and beyond to make sure my experience was efficient, fast and friendly! I would recommend all my family and friends to Spitzer. Thanks!

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DealerRater Aug 27, 2018

Chris was a great salesman in helping me in the search for a new car. He listened to what I was looking for and took the time to make sure I was satisfied.

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DealerRater Aug 22, 2018

I specifically return to Spitzer Amherst due to Tom Bowens. Hard working, honest and dependable. Tom always makes the financial work stress free and he'll work for you to the best of his ability. 6th car purchased over the years from Tom.

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DealerRater Aug 19, 2018

Great experience...Love this dealership and would definitely return... The staff is great cars are great in and out experience .... would recommend anybody to come here purchase a vehicle

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DealerRater Aug 19, 2018

Great people to talk to, help you what your looking for of any vehicle on the lot. Respectful when you walk in and greet you.

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DealerRater Aug 18, 2018

Aime did a fantastic job getting me processed thru the purchase procedure. I loomed at several vehicles at many different dealership and chose thus one because of the pricing and friendliness.

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DealerRater Aug 17, 2018

Our experience with Spitzer Amherst was successful due to the patience and professional manner which Alice Dennis provided. Thanks Alice for your help and service.

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DealerRater Aug 17, 2018

I had a great experience at Spitzer buying my new car. Very friendly and knowledgeable. The dog and I will be riding in style now. Thanks Amie

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DealerRater Aug 15, 2018

The looking for a used truck was very easy and Alice helped a lot price and financing When I pickup the truck it was very clean and Alice went though all the controls

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DealerRater Aug 15, 2018

Chris was amazing, he didn’t pressure me and gave me all the information I needed to make my decision. Thanks for being a great salesman!!!

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DealerRater Aug 13, 2018

We found this dealership to be very accommodating to our needs and friendly. The experience was pleasant and we did not feel that they were trying to sell us things we did not need. I'd buy from them again!

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DealerRater Aug 10, 2018

I am happy with the experience of purchasing my Chevy Trax from Spitzer in Amherst. Aimie was friendly and thorough making my purchase a positive experience.

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DealerRater Aug 8, 2018

I want to say thank you to Chris he was really good to us.. Thanks again Chris..loving my car already and the costumer service was amazing

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DealerRater Aug 6, 2018

Great service, friendly and not pushy. Great experience with Chris. Wish I could have bought 2cars. Back for another car later. Thanks to you all. Everything went smooth.

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DealerRater Aug 1, 2018

Sales lady was very outgoing. Personable,and not pushy. She listened to what I had to say and led me in the right direction. She’s an asset to your company. And your financial man was very helpful. Though I can’t remember his name right now. I was happy with my experience this last time and a few months ago

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DealerRater Jul 29, 2018

I had such a great experience working with Zach. He was able to work with me in finding the perfect car and getting out of my lease. I am grateful to have worked with the rest of the team as well. I will definitely refer friends and family to this dealership!

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DealerRater Jul 29, 2018

When I walked into the Spitzer Chevrolet Amherst dealership, I walked into a genuinely, very inviting and relaxed atmosphere. This is an atmosphere that only comes from a good team working together. Everyone I spoke to was very professional, polite, warm, and friendly. Chris Parnell is very knowledgeable, great to work with, very helpful. He made me feel at ease throughout the purchase of my vehicle. Thanks to Chris and the rest of the team. Excellent work everyone! I look forward to future visits!

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DealerRater Jul 27, 2018

The GM Steve Donat and sales associate Zach Phelps were outstanding. In fact the entire atmosphere at this dearlership is Fantastic. Friendly, customer service is Excellent. We've been back for oil changes and car washes. Northfield dearlership can take many notes from Amherst. We bought a Van from Spitzer Amherst and are sending others to this dealer. A GREAT PLACE TO DO BUSINESS.

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DealerRater Jul 27, 2018

Nancy was very polite and professional when selling us our van.she did a wonderful job. I would recommend her to anyone looking for a vehicle.

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DealerRater Jul 27, 2018

The staff is very friendly and will go out of their way to answer your questions and make you feel comfortable and at ease. Thank you!

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DealerRater Jul 26, 2018

We spoke with Alice, told her what we wanted, set up the meeting and had the car within 2 hours, it was a perfect experience!

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DealerRater Jul 24, 2018

I had the greatest expierence my salesman Chris does an amazing job and is very helpful I am very satisfied with my purschase thank you Chris 🤗

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DealerRater Jul 24, 2018

I had multiple phone and Email conversations with Zack Stokes at Spitzer Amherst. Zack was very honest and helpful. he worked hard to get me a reasonable price on my new truck and a good trade in value on my 2015 LTZ. Upon Arrival Nancy Fisk took care of me to complete the Transaction. everything was explained clearly. and she was there for me not rushing between multiple customers. the Transaction went smoothly with no issues. . It was worth the long drive to their dealership.

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DealerRater Jul 23, 2018

Chris went totally above and beyond for us to find the perfect car! He is the best to work with. Wouldn’t go to anyone else. 🙂

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DealerRater Jul 21, 2018

I had visited 4 previous dealerships to possibly trade my 2014 Malibu in excellent condition with low miles. No one came close to a deal. I thought I would keep my car but decided to stop in at Spitzer Chev in Amherst. I was greeted by Nancy Fisk & Brian Parsel who was very courteous & was willing to work numbers with me along with Tom Bowen. I felt no pressure but they truly wanted to sell me a car . It was a deal I couldn’t walk away from. I had additional requests which they provided. Brian was most helpful when ...

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DealerRater Jul 18, 2018

Great experience with my first time trade. Needed a bigger vehicle had to trade in my 2017 Camaro and thanks to Alice she made things work for me and I drove off the same day in a 2016 Silverado.

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DealerRater Jul 18, 2018

Spritzer Chevrolet Amherst, Great people, great cars, great prices, great environment, great custumer service, great experience! My Mother and I love her first car! Thanks Spitzer!

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DealerRater Jul 17, 2018

My daughter was in the market for a vehicle. She is only 21 so we were unsure if it were possible due to limited credit. I had previously worked with Alice Dennis when I purchased my vehicle in February (which she was awesome then) so I brought my daughter to Spitzer Amherst and requested Alice Dennis. Alice worked tirelessly to get my daughter into a nice vehicle. Every day for a week, (an indecisive 21yo) we had continued contact regarding this purchase. Even needing an out of state co-signer wasn’t an issue. The finance manager Tom sent the papers overnight ...

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DealerRater Jul 14, 2018

Chris and Tom were grate they made me feel at home and I will tell everyone to get a car from them. Thanks so much

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DealerRater Jul 12, 2018

Great experience. Friendly and helpful staff. I like the warranty they offer. Didn’t feel pressured to buy something I didn’t want. Love my vehicle.

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DealerRater Jul 11, 2018

From the beginning there was no pressure. Everything was relaxed and easy-going. They helped me get into a new Chevy Trax even though I really didn't think I could. They are friendly and helpful whenever I have a question. I love my car now!

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DealerRater Jul 11, 2018

I'd like to extend a huge thank you to Alice Dennis of Spitzer Chevrolet. Alice made the process of purchasing our new Equinox easy and enjoyable. My family and I would highly recommend Alice to anyone who's considering purchasing a new vehicle! Lisa and Doug Harvel

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DealerRater Jul 8, 2018

When I first got to the lot I was already expecting to get bombarded with sales people ready to tell me what I wanted to hear. That is not what happened at all. I was able to walk the lot and Nancy came out to assist me. I told her what I was looking for and what I didn't want. She found me my perfect car. The process from start to finish was very easy. The talked to me and explained things through all along. She was a great sales person and I could tell she really wanted to ...

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DealerRater Jul 7, 2018

Alice went above and beyond for us. She took a great deal of time to make sure that all of our needs and wants were met. She worked with the manager to get us to the payment that we desired. I also appreciate her taking the extended time out of her day to walk us through all of the features of the car. Without her taking the time, I would still be deep into reading the manual. If going to Spitzer Chevrolet in Amherst, make sure to request to work with Alice.

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DealerRater Jul 7, 2018

Alice Dennis was incredibly helpful and patient. She listened to what we needed both in a car and for our budget. She gave us several good options and waited patiently while we figured out what we wanted to do. Alice always made us feel like she had our best interest at heart! I would highly recommend working with Alice!

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DealerRater Jul 6, 2018

This was a great place to buy my first car. The workers were very accommodating and understanding and help me achieve the best option for my budget!

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