Customer Testimonials
I brought in my 2002 Mountaineer because I failed E check. Holly M. went above and beyond expectation. It took a few days to find the parts, but they did. They kindly gave me a loaner. They even took my vehicle to E check twice to get it to pass. Where have you ever heard of that type of service? Absolutely incredible. The best service I have had anywhere.
Mark Turner is a fantastic salesman who gave us no hassles and was a pleasure to deal with
After receiving a message that the car would be set out for us to see I drove 30 miles one way and after 45 minutes and a cup of coffee the salesman said car was gone. Salesman said he was not on commission so it seemed to me that he could care less. At least he held the door open for us as we left. NOT A GOOD EXPERIENCE. BE CAREFUL OF THIS DEALERSHIP !!!!!!!!!!!!!!!!.
Joey did an amazing job at explaining everything! We appreciated his help in the purchase of our new truck!
Easy process Joey Peterson was great go talk to him about a vehicle
Joey did an amazing job helping us purchase our new 2026 Silverado 2500!
Chris Manis Sold me my new vehicle. Came from out of state. It was fast and easy.
Joey was awesome very professional he helped us though the process and was honest with the process
Good to work with
Chris did a great job at providing a good opportunity for me to buy here thanks.
Outstanding car buying experience from test drive to purchase!! Chris Manis made our car purcasing experience pleasant and stress free. The trade-in and financing was easy as well. Definitely a 🌟🌟🌟🌟🌟 experience!!
Spitzer Amherst salesman Mark Turner fantastic service
Mark turner is excellent I would recommend any family member to Mark. Great job mark
Chris Manis sold me my new car. Great Service. Thanks
Great experience with Chris Manis and Taylor! Came home with a new 1500 Silverado RST!
Chris Manis Sold me my new Truck. We love it Thanks and we met Gizmo. Great Day.
Didn't get the vehicle i came in for due to the bank. None the less still got put in a better truck then what I had
I returned to you dealership because of your great salesman Jake Baxter this gentleman goes above and beyond his duties!
Alice, Brett and Coach thank you for making my car buying so easy and fun.
Courteous- held doors open, provided water. No games when it came to trade in value and cost of vehicle.
John Fabrizio did an excellent job selling me my new Equinox. He was knowledgeable and kind. The experience from test drive to sale was easygoing and simple. My trade in and the financing process was great also. Excellent experience at Spitzer, all around!
The entire process of buying our new car was smooth and stress-free from start to finish
My agent was very helpful in every way. He tried and did get me the best price for the money I could afford.
We had a great experience purchasing our new car to fit our growing family from Spitzer Chevrolet Amherst. Chase made buying a new car stress-free, answering all questions and thoroughly explaining everything
Mark Turner was amazing! Made things easy and as fluent as possible. 100% will refer family and frienda to him!
Mark Turner was amazing! Made things easy and as fluent as possible. 100% will refer family and frienda to him!
Chris Manis got me in my new Traverse. I love it. Thanks Chris
This is one of many vehicles I've purchased at Spitzer amherst from Alice Dennis. Wife likes the chevy Trailblazer...Will come back if needef
We had Alice help us and she was extremely nice and helped us quickly with getting out car!
John was incredible! This was my first ever car purchase and he was able to make it feel easy and go against any stigma a car salesman would typically have. He made sure that I was taken care of and that I drove out of there happy, and I definitely was
Wonderful customer service. Jon was exceptional, Helped me choose the exact same vehicle I was looking for. The whole entire staff was just wonderful and warming. This is my second time purchasing for this company and will continue coming back
When you walk in the door everyone is friendly. Andrew the sales manager, took excellent care of us. We love the fact that Spritzer is a family owned dealership.
Alice has been an absolute pleasure to work with. She is very concise and knowledgeable of the vehicles
My salesman Mark Turner made my buying experience a 10/10. He made the process as quick and smooth as possible, and could answer any questions that I had. Will definitely be getting my next Chevy at Spitzer Amherst!
Chris Manis got me my first car! Very excited!! Really like it. Thanks Chris and Spitzer.
Great service and friendly staff. Chris Manis took good care of me. Good experience. I will come back.
Mark made everything very easy to deal with, low stress and I’m leaving a happy customer.
Chris Manis Sold me my New Truck. Really happy with it. Thanks Spitzer.
Nice and easy deal! In and out quickly! Got the truck I wanted for the price I wanted! Chase Raymond is a great salesmen!
Super helpful. Worked all the numbers out and they even had a driver pick up a car from another state to make everything happen!
Chris Manis got me in a New Car and I love it.
What a wonderful experience for service. I purchased my car from another dealership that I was extremely dissatisfied with their service I called Spitzer service spoke to Holly.
Holly got us in right away and really went above and beyond to look at my car and get my warranty transferred to them, she gave me options of different things and worked hard to get me my car back right away.
I was able to get a ride from Coach which was wonderful conversation to my work and the next day they had to keep my car over I was able ... Read More Google - Jun 25, 2026
Jon is amazing. He helped us find what we wanted. He answered all of our questions and the ones he didn't know, he found out.
Jon was amazing he helped us get the truck we wanted afyer 4 months of looking and at a great price
I had an outstanding experience working with Mark Turner. I originally came in looking to purchase one truck for my business, but Mark made the entire process so easy and enjoyable that I ended up buying two.
Mark was professional, knowledgeable, and genuinely took the time to understand my business needs. He was never pushy, answered all of my questions, and worked hard to make sure I got the right trucks at the right deal.
His communication and customer service were top-notch from start to finish. If you’re looking for someone who truly cares about his customers and goes ... Read More Google - Jun 22, 2026
Mark is great to work with, he's very informative and does not rush you through the process. He answers all questions and concerns to help get you in the right vehicle for your needs. Thank you Mark!
Mark made my son’s new car purchase a breeze! From the minute he walked in the door until the deal closed he was great! You can tell he doesn’t care about making money He just loves to sell cars.
Mark was great
Mark was helpful from the beginning. The whole process was smooth, quick, and honestly one of the best dealership experiences. 10/10 recommend asking for Mark!!
Mark Turner was great. Honest and left out with what we thought. Financing was great
I was at another dealer about to sign paperwork for a similar vehicle with more miles, more challenging vehicle history and a worse loan. Andrew and Jason were so awesome and got me in the right vehicle and the whole team was able to get my trade taken care of and paperwork filled out in record time. It was a wonderful experience and we will be back for future purchases
Everyone was very helpful and easy to work with. Would recommend family and friends to come here.
Love the country music they play! Very patient and understanding salespeople. We worked with Jon and had an excellent experience. He let us go at our own pace and I never felt pressure. He just wanted us to feel satisfied with the purchase we made. They gave a fair deal for our trade in as well!
Friendly, knowledgeable and helpful staff. Fair negotiation, would recommend! Alice Theo and Jason specifically were great.
This is my third vehicle that I have purchased from Chase Raymond. He’s been very accommodating professional throughout every transaction. I will continue to buy future vehicles from him as well, very happy with my two Volkswagen Tiguan’s and the service that I received from Chase and the other staff at Spitzer VW and Chevrolet Amherst
Joey was great to work with. Funny guy, very honest about what's realistic for less than perfect credit circumstances, from approval odds to documentation to how the loan actually plays out. The sales team here aren't pressuring people to buy cars, genuinely a customer driven experience. Would highly consider Joey and Spitzer for my next vehicle down the road!
Alice was very helpful and friendly getting my new truck awesome awesome awesome awesome awesome
Chris got us the right vehicle for a great price. We received great friendly service
I wanna thank alice and shane, for everything They did to help me get into my brand new car on my own and get a good deal.
ALICE WAS EASY TO WORK WITH, SHE listened to my needs and helped me get into a brand new Equinox. SHANE helped me get a good rate and coverage for the whole time of my loan. Thank you Spitzer for caring.
So very happy I changed dealerships a couple years ago to Spitzer. Holly in Service is a great service writer. She referred me to Alice in Sales when we decided to trade our 2018 Equinox to a new 2026 Equinox. Alice went above and beyond explaining all the new technology. So very thankful for all her help. Both my husband and I are extremely happy with our new Equinox. We highly recommend Spitzer for service and purchases.
It was fine but now I have a loud noise in cabin blower fan. Will be returning it for repair
Jon was the greatest!! He was very acknowledgeable and answered every question I had. I highly recommend him.
We loved the video from the service tech, Derek Smalley, showing the condition of the vehicle with recommendations of the next maintenance to consider. Holly Mastrodonato was extremely nice as usual. We are very pleased with the service and the relationship we have with Spitzer Chevrolet in Amherst.
Alice Dennis is the perfect salesperson. She's chatty but knows when to step away and give you breathing room. She cares about why you're there and what you're looking for. They gave me a great value for my trade in, although I was disappointed that they wouldn't wiggle more on their purchase price. Don't expect much movement there! Overall, a good buying experience and I'm very excited about my new ride.
Great customer service here at Spitzer! They devote their full attention to you once you walk in the door. Alice made sure all my needs were met, and really listened to me when I told her my priorities for my vehicle. And she was so patient with my discovery process! But don't expect any wiggle in that list price! They price their cars to move.
We enjoyed working with Mark Turner at Spitzer Chevrolet. He was easy to talk to, no pressure, and accommodated our needs.
I’ve bought several cars from Chase and Spitzer, each was an amazingly simple process.
Chase at Spitzer Chevrolet Amherst is the best of the best. I was in & out fast, but did not leave feeling uninformed. I appreciate the “straight to business” attitude & knew i was being taken care of. Could not recommend more!
Easy & efficient.
Brett and Austin were awesome and a pleasure to deal with. Andrew Killride not so much
Mark was great and knowledgeable and quick. Great experience all around, would go here again!
Jake Baxter, Awesome customer service and support. I’ve gotten several vehicles from him. He goes above and beyond for his customers if you were ever shopping for a new vehicle or used, come check him out at Spitzer.
Alice was very helpful and freindly
I really like the video showing what was going wrong with the car on the oil plug and telling me about the tires this was a great idea because my husband was on the road driving truck and I sent him the video so he could see it and know that we needed new tires and had to order them.
Mark T was our salesman and he did a wonderful job. Very knowledgeable, would recommend!
Holly is and has always been very professional, courteous, and provides excellent customer service! She is very knowledgeable and will explain everything- all work that has been or needs to be completed with an explanation of the suggested maintenance and why it is needed. Its always a joy to work with her during visits.
Service department was very friendly and serviced my vehicle very well. Loved how the service department washed my vehicle especially since it had bird droppings on it.
Alice Dennis was amazing to work with. We came in thinking we were going to purchase a used Trax and she was able to put us in a new vehicle fully loaded Chevy Trax. Thank you so much!
Alice Dennis was amazing to work with. We came in thinking we were going to purchase a used Trax and she was able to put us in a new vehicle fully loaded Chevy Trax. John Tilley and Michael Whatley were very informative with the paperwork and financing. Thank you all so much!
Theodore Lewis was very nice and made the experience very professional and was a pleasure to work with!
I recently had the pleasure of working with Mark Tuner, and I can’t recommend him highly enough! From the moment we met, his outstanding interpersonal skills made the entire experience enjoyable. Mark is not only professional but also has a knack for making the process entertaining. He took the time to understand my needs and provided valuable insights without any pressure. If you’re looking for a salesman who combines expertise with a personable approach, Mark is your guy! Thank you for a fantastic experience!
Mark has great interpersonal skills, which made the interaction enjoyable; I felt comfortable discussing my needs with him. I also want to commend his professionalism and attention to detail throughout the process. Thank you for your outstanding service!
Spitzer and Amherst very good salesman very good dealership. Great service answered all my questions.
Alice was very professional and my experience was positive on my second vehicle purchase.