357 Reviews Found
Confirmed Service Customer
I had a problem and they took care of it and solved it
Elias C.
LORAIN
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Spitzer Chevrolet Amherst and we hope to see you again soon!
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Confirmed Service Customer
Absolutely terrible experience! Had a 1:30 appt. for an oil change, vehicle never even finished up until almost 5pm. Would never have thought an oil change would take almost four hours. Will try to avoid further visits if possible.
Woodrow S.
AMHERST
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (440) 703-6350 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Hi, thanks for taking the time to leave a review. Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for the great review! Have a great day!
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Confirmed Sales Customer
The whole process went very smooth, Chris was patient with me over the past few months and we finally made the new Silverado happen.
Andrew B.
AVON LAKE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
Chris Parsell treated me as a valued person--not just an income from a sale. He was fantastic to work with and helped me in every way he could. The dealership was clean and organized and very well stocked. This was a "plus" for the customers to see the cars/products instead of just pictures as some dealerships offered. I enjoyed the ambiance of the dealership, the awesome staff and wonderful service I received. Thank you again Chris for the great and caring service. One of the best!
Barbara M.
WELLINGTON
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
I felt like I was important and not just another potential sale or statistic. I have already recommended several people to them.
Curtis O.
SANDUSKY
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Spitzer Chevrolet Amherst! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Salesman picked my Traverse up from where I work - did an oil change and put license plates on , and returned by vehicle back to me.
Marsha S.
WELLINGTON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Spitzer Chevrolet Amherst and we hope to see you again soon!
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Confirmed Service Customer
Very nice people. And where very helpful. And thanks for the discount on my oil change
Linda V.
LORAIN
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Spitzer Chevy Amherst is so accommodating to all my needs. They go above and beyond whenever I have a service issue. I consider them like family:)
Lisa S.
LORAIN
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Spitzer Chevrolet Amherst and we hope to see you again.
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Confirmed Service Customer
The service team is excellent. I am very happy with the work and customer service.
Aimee R.
SHEFFIELD LAKE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Thanks so much! Your positive rating means a lot to us!
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Confirmed Service Customer
My 2017 Equinox had 28,893 miles when it didn't start one morning. Since it is covered bumper to bumper I thought if I call Spitzer's in Amherst that they'll tell me that they're going to tow it to the garage. But I was surprised when I was told that I need to get a tow truck to take it to Spitzer's in Amherst. I told this person that my Equinox is still covered and I was also surprise that it won't start within 2 years of purchase. The head mechanic accommodate me and sent a tow truck to pick up the vehicle. I should have talked and asked him on the first place. Thanks to this customer service head mechanic for taking care of the product. I appreciate the extra step to satisfy the customer. By the way, we bought 3 Equinox in 2017. My son and daughter from Cinci bought theirs at Spitzer's too.
Emmanuel L.
Amherst
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Spitzer Chevrolet Amherst and we hope to see you again soon!
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Confirmed Sales Customer
Friendly staff and expedited the process to help get me on my way.
David L.
WEST UNITY
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Very professional and took care of the problem. I was very pleased
Diane J.
VERMILION
Business Response
Hello, we’re happy to hear you are pleased with the service we provided. Feel free to reach out to us if you need anything. Have a wonderful day!
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Confirmed Sales Customer
Chris was a great sales person ..went far and above what we expected..
Joshua E.
VERMILION
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! Thank you again for choosing Spitzer Chevrolet Amherst and we hope to see you again. Take care!
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Confirmed Sales Customer
My buying experience can only be described as excellent! Working with Chris Parsell and Jason Eyman was a flawless experience, and I could not have asked for any better service. I was treated with the utmost of respect, which made the purchase process very enjoyable.
Thad G.
AMHERST
Business Response
Hi there, thank you for taking the time to leave a review for us at Spitzer Chevrolet Amherst. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Hello, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Spitzer Chevrolet Amherst!
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!