Customer Reviews

My car was broken into. My doors can be locked with the remote and they failed to do so so I will taking my service else were

I always get great service at Spitzers.

Always good service

Excellent dealership I would recommend them to my friends

Been lied to multiple times about free oil change, service manager hung up on me then LIED to my husband about it. NEVER EVER WILL I GO BACK TO A SPITZER. Thank you for helping me narrow down my options

Shrug

Staff were anxious to take care of my needs concerning repairs to my van. All courteous, and very helpful.

All individuals from the sales team to the service personal were friendly and helpful.

For many years I have had my cars serviced at Spitzer. After dropping my car off I have obtained a ride from a Spitzer employee to my place of work - which is in Avon some 20 miles from the dealership. On this past service occasion I was told this "to work" transportation could not be done - the distance was too far. When I complained the service man relented and agreed to transport me to work. I find this change of policy troubling to the point that if this is a problem I will have my car serviced at another dealer.

Quality work, and done as promised.

This was the best car leasing experience we have ever had!

Everything was ready - Car, Paperwork, etc. Good Job.

After car was serviced no one notified me. I sat there for 2 hours. Car was washed and I had to walk back to the service department only to find out my car had dried from the wash. Counter person was on his cell and my key was on the rack my paperwork on counter. I am not a happy customer.

Brian was awesome and very helpful. You guys were running a little behind and I was a little early for my pickup and he made sure everything was done and did it quite fast.

very happy with the dealership.

They are polite and explain everything very well

Came in for oil change and tire rotation and everything was fine. Only problem was had to wait a week from the time of my call for a "wait" appointment. The service manager also helped me sync my new phone to the car because I was having difficulty. Much appreciated.

Convenient and helpful!

Very professional easy to work with very good experience

There were funny misc charges on my bill. “Customer pay charge- $4?”