I went online, and chatted which was the wrong thing to do. So I called. I got my car in right away. Brian Farshman was soo nice. I was very overwhelmed! Brian made me feel at ease. He referred me to a financial place for my expense on my car. He made me aware day by day what they were doing with my car. He gave me a loaner for Free!! Wow! It was nice. I didn't have to worry. By far Brian deserves a Medal!! He was great!! Thank you so much!!
Brought Trax in for oil change and tire rotation. Asked them to check one of the tires that had a slow leak. They found nail, but was hesitant to patch because the repair would be close to an area that could cause a blow out of the patch. So, I had them replace the tire and luckily they had the right one in stock and made the change and repairs and I was on the road in approx. 2 1/2 hrs. No complaints on service and time involved.
Our sales person, Gayle, was amazing! Very knowledgeable, courteous and professional. The general manager was also terrific. Everyone we met was very friendly and attentive. Overall great team and great experience! We are very pleased. Thank you!