325 Reviews Found
Confirmed Sales Customer
Worked with me to get the price I wanted to pay
Lisa S.
NORTH RIDGEVILLE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
It was nice to have you pick up the car. It did take a little longer than we expected but also we weren't being pushy about getting our car back because we have nowhere to go.
Joel B.
OBERLIN
Business Response
Thank you for choosing Spitzer Auto World Amherst, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Just an oil change. Too bad you���re not washing vehicles during the Covid crisis.
Rollin Y.
AMHERST
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
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Business Response
Thank you for choosing Spitzer Auto World Amherst, Inc. as your first choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
Jacob Solankis was great. New the products, was honest, and listened to my needs.
Timothy D.
WELLINGTON
Business Response
We're glad to hear you found Jacob to be so knowledgeable and helpful. Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Spitzer Auto World Amherst, Inc. and we hope to see you again soon!
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Confirmed Sales Customer
The sales person worked with us to get the deal we could afford. He was wonderful about returning our calls about the sale promptly. I really appreciate the prompt return of text and calls.
Timothy G.
AMHERST
Business Response
Hello, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Awesome Staff!! Great Customer Service and very "chill". No pressure and a very relaxed way to buy a new vehicle. Jacob and the ENTIRE team did a great job working to get everything I wanted in a new truck! Great Job and thank you!
Kevin D.
AMHERST
Business Response
Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!
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Confirmed Sales Customer
Salesperson, Gayle, is OUTSTANDING and GM Paul is excellent!
D. C.
LORAIN
Business Response
Hi, thanks for your praise and kind comments about our team. We're glad Gayle and Paul could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!
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Business Response
Hi, thanks for taking the time to leave a review. We're glad to hear you found our team was so professional and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. We are always happy to help. Have an awesome day!
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Confirmed Sales Customer
Jason and Chris always go above Andy beyond for us. We���ve been back in Ohio for five years and have now gotten five cars from Spitzer Amherst. They treat us right!
Brian B.
LORAIN
Business Response
Hello, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Spitzer Auto World Amherst, Inc.!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Everyone was extremely nice. Great price for an oil change and told all the girls at work so in case they need one.
Connie F.
SHEFFIELD VILLAGE
Business Response
Hi there, thank you so much for your positive comments about Spitzer Auto World Amherst, Inc.! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
They are dependable. Work with the customers in a timely fashion. There was a miscommunication between us, but the car was finushed as promised. Ray is so great to deal with and he truly is a people person. Thank you for a competent staff. Lsura S.
Laura S.
LORAIN
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to Ray and the team here at Spitzer Auto World Amherst, Inc.! We sincerely value your business and look forward to your next visit!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Spitzer Auto World Amherst, Inc.
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Confirmed Service Customer
My 3rd time with check engine light for same issue. Started dec 17 kept car over night, came back on dec 21 after hrs. Took dec 23 kept car 29 days not fixed. Paul GM? Said contact him any further issues if i decide to return because i wrote gmc and Chevy corp and spritzer but never heard from spitzer. I contacted paul thurs before husband brought back again. They didn't want to take car right then. My husband refused to leave with car. Told to keep if could get out of this lease I would 100%! My car was in shop another 7 days same fuel sensor? Issue. So 40 days in shop and ive been off work and didnt have 2000 miles since last time engine light on. Left Paul voice mail Thursday April 30, today is May 11 still hasn't returned call. Amherst Spitzer isn't same anymore and I definitely won't get another car here. Sept 2021 can't get here fast enough! Looking to get out of lease early but I refuse to pay a dime to get out!
Adam E.
LORAIN
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (440) 988-4444 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
Chris Parsells gave me outstanding service. Found the truck I wanted and got me in it very quickly. I am completely satisfied with the service and my new 2020 Silverado.
Andrew B.
LORAIN
Business Response
Hi, congratulations on your new vehicle! We're pleased to know we have been able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help. Have an awesome day!
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Confirmed Sales Customer
Jacob was awesome! Very helpful, helped me narrow down my options to which car I wanted! Highly recommend going to visit him
Taylor H.
VERMILION
Business Response
Hi, thanks for your praise and kind comments about our team. We're glad Jacob could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!
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Business Response
Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!